About
General Questions
You can book by calling us on +46 76 575 0234, sending an email to [email protected], or filling in our contact form on the website. We’ll get back to you promptly with a quote and available time slots.
Yes, all quotes are free and without obligation. Just tell us the type of service, the size of your property and your preferred timing, and we’ll send you a clear, fixed quote.
For regular home cleaning, we recommend booking at least 1–2 weeks in advance. For move-out cleaning, try to book at least one week before your handover date. For deep cleans, contact us as early as possible, especially during busy periods.
Not at all. Many of our clients arrange a key or a key lock box for access. Just let us know your preference when booking and we’ll make the necessary arrangements.
We are based in Duved and serve customers throughout Jämtland, including Åre, Järpen, Krokom and surrounding areas. Contact us if you’re unsure whether we cover your location.
Regular home cleaning (hemstädning) covers the main rooms and surfaces on a recurring basis — vacuuming, mopping, bathrooms and kitchen surfaces. Deep cleaning (storstädning) goes much further: inside appliances, tops of cabinets, descaling bathrooms, behind furniture and more. We recommend a deep clean at least once or twice a year, with regular cleaning in between.
Our move-out cleaning (flyttstädning) is designed to meet the inspection standard required by Swedish landlords and BRF housing associations. It covers everything: oven and fridge interiors, all cabinet interiors, bathroom descaling, window cleaning, skirting boards, door frames, sliding tracks and floor cleaning. See our full checklist on the Move-Out Cleaning service page.
Yes — this is included in both our deep cleaning and move-out cleaning services. It’s not included in regular home cleaning unless you specifically request it (which may affect the price).
This depends on the size and condition of the property. A standard 2-bedroom apartment typically takes: Regular clean: 2–3 hours. Deep clean: 4–7 hours. Move-out clean: 5–8 hours. We’ll give you a time estimate with your quote.
Yes. We bring all necessary cleaning equipment, solutions and materials. You don’t need to prepare or provide anything — just give us access.
Pricing & Payments
Pricing depends on the service type, the size of your property and the frequency of cleaning. Contact us for a personalized quote — we’re transparent and don’t have hidden charges.
Yes. As a registered Swedish company, our residential cleaning services qualify for the RUT-avdrag (tax deduction for domestic services). This means eligible customers pay only 50% of the labour cost. We handle the administration on your behalf.
We invoice after each completed job. Payment is made by bank transfer (Bankgiro or Swish). For recurring cleaning contracts, we offer monthly invoicing.
Quality & Trust
Customer satisfaction is our priority. If something doesn’t meet your expectations, contact us within 24 hours and we’ll return to address it at no extra charge.
Yes. All our team members go through a thorough recruitment and vetting process before they start work. We take the trust our clients place in us very seriously.
Yes. Duved Städservice AB holds liability insurance for all cleaning operations. You are covered in the unlikely event of accidental damage.