{"id":121,"date":"2024-08-28T06:22:26","date_gmt":"2024-08-28T06:22:26","guid":{"rendered":"http:\/\/xclean-demo.pbminfotech.com\/demo1\/?page_id=4119"},"modified":"2026-05-26T00:09:08","modified_gmt":"2026-05-26T00:09:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/duved-stadservice.se\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"
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\r\n\t\t\t\t<\/span>\r\n\t\t\t\t\r\n\t\t\t\t\tAbout\r\n\t\t\t\t\r\n\t\t\t\t<\/h4>\r\n\t\t\t

\r\n\t\t\t\t\r\n\t\t\t\t\tGeneral Questions\r\n\t\t\t\t\r\n\t\t\t\t<\/h2>\r\n\t\t\t
Can't find what you're looking for? Contact us directly at info@duved-stadservice.se or call ‎‎+46 76 575 0234 — we're happy to help.‎<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t01. How do I book a cleaning service?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can book by calling us on +46 76 575 0234, sending an email to info@duved-stadservice.se, or filling in our contact form on the website. We’ll get back to you promptly with a quote and available time slots.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t02.Do you offer free quotes?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, all quotes are free and without obligation. Just tell us the type of service, the size of your property and your preferred timing, and we’ll send you a clear, fixed quote.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t03. How far in advance should I book?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For regular home cleaning, we recommend booking at least 1–2 weeks in advance. For move-out cleaning, try to book at least one week before your handover date. For deep cleans, contact us as early as possible, especially during busy periods.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Not at all. Many of our clients arrange a key or a key lock box for access. Just let us know your preference when booking and we’ll make the necessary arrangements.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t05. ‎What areas do you serve?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We are based in Duved and serve customers throughout Jämtland, including Åre, Järpen, Krokom and surrounding areas. Contact us if you’re unsure whether we cover your location.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t06. What's the difference between deep cleaning and regular home cleaning?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Regular home cleaning (hemstädning) covers the main rooms and surfaces on a recurring basis — vacuuming, mopping, bathrooms and kitchen surfaces. Deep cleaning (storstädning) goes much further: inside appliances, tops of cabinets, descaling bathrooms, behind furniture and more. We recommend a deep clean at least once or twice a year, with regular cleaning in between.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t07. What does move-out cleaning include?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our move-out cleaning (flyttstädning) is designed to meet the inspection standard required by Swedish landlords and BRF housing associations. It covers everything: oven and fridge interiors, all cabinet interiors, bathroom descaling, window cleaning, skirting boards, door frames, sliding tracks and floor cleaning. See our full checklist on the Move-Out Cleaning service page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t08. Do you clean inside ovens and fridges?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes — this is included in both our deep cleaning and move-out cleaning services. It’s not included in regular home cleaning unless you specifically request it (which may affect the price).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t09. How long does each service take?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This depends on the size and condition of the property. A standard 2-bedroom apartment typically takes: Regular clean: 2–3 hours. Deep clean: 4–7 hours. Move-out clean: 5–8 hours. We’ll give you a time estimate with your quote.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes. We bring all necessary cleaning equipment, solutions and materials. You don’t need to prepare or provide anything — just give us access.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\r\n\t\t\t\t<\/span>\r\n\t\t\t\t\r\n\t\t\t\t\tPricing & Payments\r\n\t\t\t\t\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t11. How much does cleaning cost?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Pricing depends on the service type, the size of your property and the frequency of cleaning. Contact us for a personalized quote — we’re transparent and don’t have hidden charges.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t12. Do you offer RUT-avdrag (tax deduction)?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. As a registered Swedish company, our residential cleaning services qualify for the RUT-avdrag (tax deduction for domestic services). This means eligible customers pay only 50% of the labour cost. We handle the administration on your behalf.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t13. How do I pay?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We invoice after each completed job. Payment is made by bank transfer (Bankgiro or Swish). For recurring cleaning contracts, we offer monthly invoicing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\r\n\t\t\t\t<\/span>\r\n\t\t\t\t\r\n\t\t\t\t\tQuality & Trust\r\n\t\t\t\t\r\n\t\t\t\t<\/h4>\r\n\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t14. What if I'm not satisfied with the cleaning?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Customer satisfaction is our priority. If something doesn’t meet your expectations, contact us within 24 hours and we’ll return to address it at no extra charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t15. Are your staff background checked?‎<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. All our team members go through a thorough recruitment and vetting process before they start work. We take the trust our clients place in us very seriously.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes. Duved Städservice AB holds liability insurance for all cleaning operations. You are covered in the unlikely event of accidental damage.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\r\n\t\t\t\t<\/span>\r\n\t\t\t\t\r\n\t\t\t\t\tStill Have Questions?‎\r\n\t\t\t\t\r\n\t\t\t\t<\/h4>\r\n\t\t\t

\r\n\t\t\t\t\r\n\t\t\t\t\tCall us or send a message — we respond to all enquiries within one business day.‎\r\n\t\t\t\t\r\n\t\t\t\t<\/h2>\r\n\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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+46 76 575 0234<\/span><\/i><\/span><\/span><\/a><\/h2>\t<\/div>\r\n\t
\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n<\/div>\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

About General Questions Can’t find what you’re looking for? Contact us directly at info@duved-stadservice.se or call ‎‎+46 76 575 0234 — we’re happy to help.‎ 01. How do I book a cleaning service?‎ You can book by calling us on +46 76 575 0234, sending an email to info@duved-stadservice.se, or filling in our contact form […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"pagelayer_contact_templates":[],"_pagelayer_content":"","inline_featured_image":false,"footnotes":""},"class_list":["post-121","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/pages\/121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/comments?post=121"}],"version-history":[{"count":22,"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/pages\/121\/revisions"}],"predecessor-version":[{"id":746,"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/pages\/121\/revisions\/746"}],"wp:attachment":[{"href":"https:\/\/duved-stadservice.se\/en\/wp-json\/wp\/v2\/media?parent=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}